Name: Tradeside
Rating: 4.8 (150 reviews)
Author: Tradeside

Question 1

What is Tradeside?

Accepted Answer

Tradeside (Automated Trading System) is a professional multi-account copy trading platform designed for fund managers, signal providers, and trading businesses. It allows you to execute trades from a master account and automatically copy them to all connected client accounts in real time.

Question 2

What exchanges are supported?

Accepted Answer

Currently Tradeside is optimized for Delta Exchange India integration, with future exchange support planned. The architecture is designed to be extensible for additional exchanges like Binance, Bybit, and more.

Question 3

How do I get started?

Accepted Answer

Simply register an account, connect your Delta Exchange API keys, add your client accounts, configure risk multipliers, and start copying trades. The entire setup takes less than 10 minutes.

Question 4

How does Tradeside copy trading work?

Accepted Answer

Trades placed from the master account are automatically copied to connected client accounts in real time. The Tradeside engine validates each order, calculates the multiplied quantity for each client based on their risk multiplier, and executes all trades simultaneously via secure API calls.

Question 5

Does Tradeside support position exit synchronization?

Accepted Answer

Yes. When the master account closes a position, Tradeside automatically detects the exit via WebSocket, fetches the exit price, and closes all linked client positions. PnL is calculated and saved for each client automatically.

Question 6

Can I set different multipliers for clients?

Accepted Answer

Yes. Each client account can have its own multiplier and risk configuration. For example, if the master trades 0.01 BTC, Client A (1x) gets 0.01 BTC, Client B (2x) gets 0.02 BTC, and Client C (0.5x) gets 0.005 BTC.

Question 7

What is the copy execution speed?

Accepted Answer

Tradeside achieves sub-50ms copy execution latency. trades are copied to all connected accounts within milliseconds of the master order being placed, ensuring consistent entry prices across all accounts.

Question 8

Can I manage multiple client accounts?

Accepted Answer

Yes. Tradeside is designed for fund managers, signal providers, and trading businesses managing multiple accounts. You can connect up to 5 accounts on Starter, 50 on Professional, or unlimited on Enterprise plans.

Question 9

Is Tradeside secure?

Accepted Answer

Yes. Tradeside uses AES-256 encrypted API key storage, HMAC-SHA256 request signing, JWT authentication with automatic rotation, and enterprise-grade infrastructure. API keys never leave your server and are encrypted at rest.

Question 10

How are API keys stored?

Accepted Answer

All API keys are encrypted using AES-256-CBC encryption before being stored in the database. The encryption key is managed separately and never exposed. Keys are only decrypted temporarily during trade execution.

Question 11

Does Tradeside have role-based access control?

Accepted Answer

Yes. Tradeside supports multiple roles: Super Admin, Admin, and Client. Each role has specific permissions for managing clients, executing trades, viewing logs, and accessing different parts of the platform.

Question 12

What pricing plans are available?

Accepted Answer

Tradeside offers three plans: Starter (up to 5 client accounts), Professional (up to 50 client accounts with advanced features), and Enterprise (unlimited accounts with custom integrations and SLA). Contact sales for custom pricing.

Question 13

Is there a free trial?

Accepted Answer

Yes. You can start with a free demo to explore the platform. The demo includes full access to all features so you can evaluate Tradeside before committing to a paid plan.

Question 14

Can I change my plan later?

Accepted Answer

Yes. You can upgrade or downgrade your plan at any time. When upgrading, new features are available immediately and billing is prorated. Downgrade changes take effect at the next billing cycle.

Question 15

How do I connect my Delta Exchange account?

Accepted Answer

Navigate to Settings > API Connection in your dashboard. Enter your Delta Exchange API Key and Secret. Tradeside will validate the credentials automatically and test the connection before saving.

Question 16

Can I enable or disable copy trading per client?

Accepted Answer

Yes. Each client account can have copy trading individually enabled or disabled. This allows you to pause copying for specific accounts without affecting others.

Question 17

What risk controls are available?

Accepted Answer

Tradeside provides configurable risk controls including daily loss limits, maximum position sizes, drawdown protection thresholds, and automatic trading halts when risk limits are reached.

Question 18

Is there an API available?

Accepted Answer

Yes. Tradeside provides a RESTful API for programmatic access to trade execution, client management, and reporting. Full API documentation is available in the Developer section.

Question 19

What authentication does the API use?

Accepted Answer

The API uses JWT (JSON Web Token) authentication with automatic token rotation. All API requests are signed using HMAC-SHA256 for additional security.

Question 20

Are WebSocket connections supported?

Accepted Answer

Yes. Tradeside uses WebSocket connections for real-time order detection, position monitoring, and trade synchronization. This ensures minimal latency for copy trading operations.

Frequently Asked Questions

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Frequently Asked Questions

General

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